Cookie Policy

Last updated: February 2026

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website or use an application. They help websites and apps remember information about your visit, making it easier to visit again and making the site or app more useful to you.

2. How RefundU Uses Cookies

RefundU uses cookies and similar tracking technologies to improve your experience, analyze platform usage, and deliver personalized content. We use cookies on both our website and mobile application.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the platform to function properly. They enable core functionality such as:

  • User authentication and account access
  • Security and fraud prevention
  • Session management
  • Load balancing and platform stability

Without these cookies, certain features of RefundU will not work. These cookies cannot be disabled.

3.2 Performance and Analytics Cookies

These cookies help us understand how users interact with RefundU by collecting anonymous information about:

  • Pages visited and features used
  • Time spent on different sections
  • Error messages encountered
  • Platform performance metrics
  • User navigation patterns

This information helps us improve the platform and fix technical issues. All data collected is aggregated and anonymized.

3.3 Functionality Cookies

These cookies allow the platform to remember choices you make and provide enhanced, personalized features:

  • Language and regional preferences
  • Display settings and interface customization
  • Previously viewed advertisements
  • Your interests and preferences for targeted ads

3.4 Advertising and Targeting Cookies

These cookies are used to deliver advertisements that are relevant to you based on your interests and demographics:

  • Matching you with relevant advertisements
  • Tracking which ads you have viewed
  • Measuring advertisement effectiveness
  • Preventing duplicate advertisement displays

These cookies do not store directly identifiable personal information but are based on uniquely identifying your browser or device.

4. Third-Party Cookies

Some cookies on RefundU are placed by third-party service providers we work with:

  • Analytics providers (e.g., Google Analytics) for platform usage insights
  • Advertising partners for delivering targeted advertisements
  • Security services for fraud detection and prevention
  • Payment processors for secure transaction handling

These third parties have their own privacy policies governing their use of cookies. We recommend reviewing their policies to understand how they use your data.

5. Cookie Duration

Cookies can be either session cookies or persistent cookies:

  • Session Cookies: These are temporary cookies that are deleted when you close your browser or app. They help maintain your session while you navigate the platform.
  • Persistent Cookies: These remain on your device for a set period or until you delete them. They help remember your preferences and settings for future visits.

6. Managing Your Cookie Preferences

You have several options for managing cookies:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete cookies after each browsing session
  • Set exceptions for specific websites

Please note that blocking or deleting cookies may affect your ability to use certain features of RefundU.

6.2 Mobile App Settings

In the RefundU mobile app, you can manage tracking preferences through:

  • App settings menu
  • Your device's privacy settings
  • Advertising ID controls on iOS or Android

6.3 Opt-Out Options

For analytics and advertising cookies, you may be able to opt out through:

  • Google Analytics Opt-out Browser Add-on
  • Industry opt-out platforms like NAI or DAA
  • Your device's advertising settings

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of RefundU may not function properly:

  • You may need to log in more frequently
  • Your preferences and settings may not be saved
  • Advertisement targeting will be less relevant
  • Some platform features may be unavailable
  • Platform performance may be affected

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or applicable laws. We will notify you of significant changes through the platform. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: info@refundu.co.za
Website: www.refundu.co.za

10. More Information

For more information about how we protect your privacy, please review our Privacy Policy.

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